Shipping Policy

US Shipping & Money-Back Guarantee
Our goal is to provide you the customer with the best personalized products at the fastest shipping times. At this time we only ship from our United States Factories to customers within the United States.
The time frame for order delivery is divided into two parts:
  • Processing time: Order verification, tailoring, quality check, and packaging. All orders take 48 - 72 hours to process. Please note the courier may take up to 10 days to update your tracking number for customized chains. Chains that don't need to be customized are shipped within 2 -5 business days maximum.
  • Shipping time: Due to extremely high demand, please allow 12 – 21 days delivery. However, you may receive your items earlier.
  • Breakdown of shipping time: Chains are created within 7 - 10 days and then another 7 - 10 days Maximum for delivery.
We truly believe we make some of the most personalized products in the world, and we want to make sure we back that up with our guarantee.

If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.

We have 24/7/365 Ticket and Email Support. Don't hesitate to contact us if you need any assistance!